FAQs

Are Your Extensions Compatible With Magento 1.9 Version?

Yes! Our all themes and extension are fully compatible with Magento versions 1.4 onward!

Can I request a free trial?

We do not provide any trials. But we have a 30 days money back guarantee, so if you buy an extension and it doesn’t suit you in any way, you can request a refund with no risks on your side.

Are MageGadgets' extensions compatible with all themes and extensions by other vendors?

We do our best to make our extensions conflict-free. However, if any incompatibility occurs, we will work on fixing that until you are fully satisfied.

Can I get an access to the source code of your extensions?

Yes, since the source code of MageGadgets extensions is open. Just Extract the zip file and you will get php/html files directly accessible.

Do you provide Magento customization service?

We offer wide array of services to serve your needs. We can develop custom solutions, install, migrate and design web store from scratch. See Our Services

Will I get free updates?

Yes. We provide lifetime free updates for our registered customers. We do not charge for any of our customer if a new version of our extension is relesed.

Will I get free support?

Sorry, we do not provide free support for any extension. We have very common rate for extension support. We provide support for three months in just Rs.499/-. Other than that six months support in 899/- and 12 months support in 1599/-.

Can I have MageGadgets extension installed?

Yes, we provide a professional installation service. It varies by extensions. Generally our professional installation service starts from Rs.899/-.

How can I pay for the extensions?

You can pay for our extensions in any convenient for you way as a full range of payment methods are supported. The most common means are credit card or PayPal. Security and fraud protection are guaranteed.

Can I get a refund if an extension doesn’t suit me?

Absolutely. MageGadgets provides a 30-day money back guarantee. No risks for you.

How to install Magento 1 extensions of MageGadgets?

We have a complete guide to install magento extensions. Please click here to download Installation Guide.

How to install Magento 2 extensions of MageGadgets?

We have a complete guide to install magento extensions. Please click here to download Installation Guide.

I'm getting "404 Not Found" error when trying to open configuration page in admin.

Please log out and then log back into the backend, so Magento can refresh permissions.

How to disable MageGadgets extension?

To disable any MageGadgets extension, please follow the next steps:

1. Edit app/etc/modules/MageGadgets_XXX.xml file (where XXX stands for the extension name/code).

2. Change "true" to "false".

3. Clear the cache.

Now the extension is completely disabled and does not affect any Magento functionality.

Please note, disabling module output under System >> Configuration >> Advanced does not deactivate the extension!

Are Your Extensions Compatible with Different Browsers?

Yes, our extensions are compatible with all major browsers. If you face compatibility issue with any browsers please contact our support team at support@magegadgets.com.

When I Purchase My Product, how do I Get It?

A download link is provided at your account right after you purchase an extension. To download your product, click on the link.

What is the Procedure of Reporting a Bug?

If you find any bug in any of our extension please go to the Support section. There will be a technical support link, Click on that. Fill up form with proper details, We will contact you.

If I Need to Ask Question Where Should I Post Them?

We are always available for you. If you want to ask anything go to our contact us section. We will reach you very soon.